Privacy Policy
Effective Date: 01/04/2024
Lioness-Rent-A-Car ("Lioness", "we", "us", or "our") respects the privacy of our customers ("you" or "your"). This Privacy Policy describes the types of information we collect from and about you, how we use that information, and your choices regarding the use of your information.
Information We Collect
We collect several types of information from and about you when you use our services:
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Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, physical address, driver's license information, and passport information (if applicable).
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Vehicle Rental Information: This includes information about the vehicles you rent from us, such as the make, model, rental dates, and mileage.
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Payment Information: This includes information about your payment method, such as your credit or debit card number and expiration date.
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Usage Data: We may collect information about how you use our website and services, such as the pages you visit, the links you click, and the searches you perform.
How We Use Your Information
We use the information we collect for several purposes, including:
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To process your rental reservations and provide you with the rental vehicles you request.
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To send you important information about your rentals, such as confirmation emails, invoices, and reminders.
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To respond to your inquiries and customer service requests.
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To improve our website and services.
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To send you promotional emails about our special offers and new vehicles (with your consent).
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To comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with third-party vendors who provide services to us, such as payment processors, insurance companies, and marketing providers. These vendors are obligated to use your information only to perform services on our behalf and in accordance with this Privacy Policy.
We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes served on us, protect our rights, or protect the safety of others.
Your Choices
You have several choices regarding your information:
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You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
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You can access and update your personal information by contacting us.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is completely secure. Therefore, we cannot guarantee the security of your information.
Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete the information from our records.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website. You are advised to periodically review this Privacy Policy for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Lioness-Rent-A-Car
Dundee Road
Eastlea
Harare
Zimbabwe
+263 789 496 677
+44 771 555 1274